Job Details
- Type of Work:
Full-time
- Work Setup:
Hybrid
- Schedule:
40 hrs/week
Job Description
Scale Up Philippines is partnering with a growing healthcare provider to hire an Entry-Level Billing Admin & Associate to support their billing operations. In this role, you’ll manage invoicing, handle client communications via phone, and support day-to-day billing administrative tasks.
This is an excellent opportunity for fresh graduates or early-career professionals with English fluency or BPO experience who are organized, reliable, and eager to develop billing and customer service expertise in a supportive, training-intensive healthcare environment.
Key Responsibilities:
- Prepare, review, and send invoices to clients accurately and on time
- Monitor accounts receivable and follow up on outstanding payments
- Conduct phone calls with clients to clarify billing inquiries and provide updates
- Maintain billing records and ensure all documentation is complete and accurate
- Perform data entry and basic financial reporting under supervision
- Collaborate with internal teams to resolve billing discrepancies or client concerns
- Support loan collection activities with professionalism and empathy
- Ensure compliance with company procedures and confidentiality standards
- Flag issues or trends for supervisor review
Qualifications:
- Fresh graduate (any Bachelor’s degree) or early-career professional with 0-1 year of experience
- Fluency in English (written and verbal), essential for client phone calls and documentation
- OR previous BPO/customer service experience (demonstrates phone communication and client handling skills)
- Strong verbal communication skills, comfortable making outbound and handling inbound phone calls
- Excellent attention to detail and strong organizational abilities
- Comfortable with Google Workspace (Docs, Sheets) and basic productivity tools (willing to learn quickly)
- Self-motivated and able to work independently with minimal supervision
- Reliable, punctual, and professional in demeanor
- A proactive attitude toward learning billing and financial processes
- Healthcare or medical billing background is a plus
What You'll Gain
- Full-time position with long-term engagement
- Onsite training phase (4-6 weeks) with hands-on mentorship and structured learning
- Transition to hybrid post-training (mix of remote and onsite work)
- Hands-on experience in billing operations, accounts receivable, and client communication
- Mentorship from experienced billing and healthcare finance teams
- Supportive remote-to-hybrid work environment that invests in your growth
- Opportunities for career advancement and skill development
- Professional development in healthcare billing operations
- Smooth onboarding and ongoing support through Scale Up Philippines
Why Join Scale Up Philippines?
At Scale Up Philippines, we connect talented Filipino professionals with world-class clients who value people as much as results. This one is for someone ready to grow.
If you’re passionate about this position and ready to grow your career with a global team, we’d love to hear from you!
