Job Details
- Type of Work:
Part-time
- Work Setup:
Remote
- Schedule:
20 hrs/week
Job Description
Scale Up Philippines is partnering with a growing Australian sales consultancy to hire an experienced Sales Development Representative. The company has launched an AI-powered lead response platform built for Australian trade and home-service businesses such as plumbers, electricians, HVAC technicians, roofers, cleaners, pest control, landscapers, and builders. The platform helps tradies stop losing jobs to missed calls and slow follow-up through missed-call text back, 24/7 AI call answering, website chat, automated quote follow-up, and online booking.
The company is running paid Meta advertising campaigns to generate a steady flow of inbound leads. As the SDR, you’ll be the first voice these business owners hear. You’ll respond to inbound leads fast, call outbound to target lists provided by the client, and move prospects into one of two next steps: booking a demo call with the sales team or activating a 14-day trial. You’ll then stay close to trial users and help convert them into paying customers. You’ll work directly with an experienced sales leader who will coach you along the way.
Key Responsibilities:
- Make outbound calls to lists of Australian small businesses provided by the client, mainly in the trades and home-service sectors.
- Have consultative conversations with business owners to uncover pain points such as missed calls, slow quote follow-up, and admin overload.
- Guide each prospect to the right next step: booking a demo call with the sales team, or activating a 14-day trial.
- Set up and onboard trial users so they get value from the platform early in the trial.
- Check in with trial users throughout the 14 days, answer questions, handle objections, and move them towards purchasing a paid plan before the trial ends.
- Re-engage leads who didn’t answer, didn’t show up for demos, or let their trials lapse, using call, SMS, and email follow-up.
- Log every call, conversation, and outcome in the CRM, and keep pipeline stages accurate from new lead through to trial and paid customer.
- Hit daily and weekly targets for calls, demos booked, trials activated, and trial-to-paid conversions, and report on results.
- Give feedback to the sales leader on lead quality and common objections, and help refine call scripts and trial follow-up sequences.
- Use AI tools to prepare for calls, personalize follow-up, and work more efficiently.
Qualifications:
- At least 2 years of SDR, BDR, inside sales, or appointment-setting experience, preferably in B2B and with Australian clients.
- Experience handling inbound leads from paid ads, with a strong “speed to lead” mindset.
- Confident outbound caller who is comfortable speaking with busy small business owners, including tradies who are often on the job.
- Proven track record of hitting targets for meetings booked, trials started, or conversions, with numbers you can share.
- Excellent spoken and written English, with a clear, friendly, and natural phone manner that suits an Australian small business audience.
- Skilled at handling objections and rejection, and able to stay motivated through high call volumes.
- Able to explain a software product simply and help a non-technical user get started.
- Hands-on experience with CRM platforms, ideally GoHighLevel, or similar tools like HubSpot or Pipedrive.
- Comfortable using AI tools such as ChatGPT or Claude.
- Organized, coachable, and self-driven, with strong follow-through.
- Able to work during Australian business hours.
- Experience selling SaaS, free trials, or subscription products to SMEs, or familiarity with the trades and home-service industry, is a strong plus.
What You'll Gain
- Generous performance incentives on top of your base pay, rewarding you for trials converted into paying customers.
- Uncapped earning potential. The more trials you convert, the more you earn.
- Steady inbound leads from the client’s paid Meta campaigns, so you’re not relying only on cold calls.
- Client-provided call lists, so your time goes into selling rather than list building.
- Direct coaching from an experienced Australian sales leader to sharpen your skills.
- Work-from-home flexibility.
- The chance to grow with an AI-driven product as it scales across the Australian market.
- Partnership through Scale Up Philippines, ensuring a smooth onboarding experience and ongoing support.
Why Join Scale Up Philippines?
At Scale Up Philippines, we connect talented Filipino professionals with world-class clients who value people as much as results. This one is for someone ready to grow.
If you’re passionate about this position and ready to grow your career with a global team, we’d love to hear from you!
