Job Details
- Type of Work:
Part-time / Full-time
- Work Setup:
Office / Work From Home
- Schedule:
Fixed / Flexible / Output-based Schedule
Job Description
Join Scale Up Philippines as a Customer Support Specialist and be part of a fast-growing online travel marketplace serving customers worldwide — all while working US Eastern Time hours!
We’re looking for a customer-focused and sales-driven professional who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences.
What We’re Looking For
- At least 1–2 years of experience in customer support or customer service roles
- Experience in online platforms, e-commerce, SaaS, or the travel industry is a strong advantage
- Comfortable with upselling and identifying opportunities to enhance the customer experience
- Proficient in CRM tools such as Zendesk or similar platforms
- Excellent written and verbal English communication skills
- Strong problem-solving skills with a proactive and detail-oriented mindset
- Ability to work independently while collaborating effectively with a team
Why Join Scale Up Philippines?
At Scale Up Philippines, we don’t just hire employees — we invest in people and help build long-term careers. You’ll begin in a part-time role with the opportunity to transition into a full-time position as you grow and excel within the company.
- Work with international clients and gain global experience
- Be part of a supportive, collaborative, and growth-driven team
- Develop valuable customer support, communication, and sales skills
- Enjoy career advancement opportunities in a growing company
- Make a real impact in a dynamic and fast-paced work environment
If you’re passionate about customer service and ready to grow your career with a global team, we’d love to hear from you!
