"The entire scale up Philippines setup is superb from start to finish. The team are so professional, everything is organized for you, apps going into your diary on time, communication strong throughout using WhatsApp and video calls. The service surpasses that of any you would receive in similarly set up service offerings In the U.K. could not recommend the service highly enough. The quality of work produced (most importantly) is also to an exceptionally high standard "

"Scale-up should be called level-up because, in every aspect of my business operations, that's exactly how it feels. Having a VA who has become my right-hand man makes me wonder how I ever managed without him. No task is too difficult for him. His eagerness to learn and can-do attitude have made my workload and life so much lighter. Highly recommend!"

"Scale-Up has been an exceptional partner for any business looking to expand and thrive. The team is highly knowledgeable, professional, and exceptionally quick at handling responses. So far, we’ve hired two customer service members who have been absolutely brilliant and a great addition to our team. We are now in the process of hiring a third candidate from Scale-Up. We couldn’t be more impressed and highly recommend them!o happy we chose urban workshops."

“We love our team in the Philippines. I think there are five members in the Philippines now and there are three of us based in Manchester, so it’s a nice split. We just trust the team completely. There’s not really anything else more to it. We completely trust who the team are hiring and who they’re putting forward, hence why we have five people now. I think the team molds so well together. It’s just nice. It’s a nice environment we’ve built to work in, thanks to Scale Up Philippines.”

“We’ve been working with Scale Up Philippines now for 2 years. We originally onboarded with them to outsource our customer service team. I was nervous and reluctant to do so, as we have a luxury UK brand. However, I couldn’t have been more wrong. Our customer service scores went through the roof, there was obviously a significant saving on the bottom line due to the cost efficiencies of hiring overseas, and it was probably one of the best decisions that I made in 2024. It was an absolute game changer for the organization.”

“Scale Up Philippines has been brilliant for our business and does so much for us. They make sure we’re organized and pretty much manage our working lives. I think they recognize that, like most business owners, we’re busy people. The more that they can take off us, the more time they win back for us to focus on new client wins and serving our existing clients better. I’ve loved working with Scale Up Philippines and look forward to continuing to work with them and hopefully getting them to do more and more and more for our business every month.”

“I love working with Scale Up Philippines. I think it’s enabled us to connect with people from halfway across the world, which has been amazing. We’ve been able to learn about cultures and connect with our team, which has been great. I think from an operations perspective, it’s something that I didn’t know was an option for us, but it’s really helped us. The team are absolutely fabulous, and we love working with them.”