Job Details
- Type of Work:
Full-time
- Work Setup:
On-site
- Schedule:
40 hrs/week
Job Description
Scale-Up Philippines is partnering with a growing, client-focused professional services firm to hire a Client Services & Administration Coordinator. This is a full-time, on-site role ideal for someone with excellent communication skills, strong attention to detail, and the ability to juggle multiple priorities while delivering exceptional client service.
You’ll play a central role across client services, business development, recruitment support, and general administration — working closely with the wider team on-site to keep operations running smoothly and professionally.
Key Responsibilities:
Client Services
- Prepare and send quotations to prospective clients.
- Conduct follow-up calls with prospective clients in a professional and friendly manner.
- Assist with client sign-up and onboarding processes.
- Update and maintain client fee estimates as required.
Business Development
- Research and identify new referral partners, including estate agents, mortgage brokers, financial advisers, and other professionals.
- Maintain and update referral databases.
- Assist with outreach initiatives to generate new business opportunities.
Recruitment Support
- Assist with recruitment administration, including coordinating interviews and communicating with applicants.
- Support onboarding activities for new team members.
Compliance & Administration
- Review files and prepare timelines for file complaints.
- Assist with maintaining accurate client records and documentation.
- Perform general administrative duties, including data entry, document preparation, filing, and email management.
- Support the team with ad hoc administrative tasks as required.
Team & Culture
- Assist with organising team social events and networking events.
- Contribute to maintaining a positive, organised, and collaborative workplace culture.
Qualifications:
- Excellent verbal and written communication skills.
- Strong organisational and time management abilities.
- High level of attention to detail.
- Ability to prioritise tasks and work independently.
- Professional telephone manner and customer service skills.
- Proficient in Microsoft Office and general computer applications.
- Experience in administration, client services, or office support is preferred.
- Friendly, approachable, reliable, and self-motivated.
- Strong problem-solving skills and a positive, can-do attitude.
- Ability to maintain confidentiality and professionalism.
- Comfortable and reliable in a full-time, on-site work setup.
Why Join Scale Up Philippines?
At Scale Up Philippines, we connect talented Filipino professionals with world-class clients who value people as much as results. This one is for someone ready to grow.
If you’re passionate about this position and ready to grow your career with a global team, we’d love to hear from you!
